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Our US-based Customer Care team is available Monday through Friday from 8:00 am to 8:00 pm Eastern and weekends from 11:00 am to 3:00 pm, except on holidays.
FAQs & Support Guides
Make sure to check our collection of Support Guides and Frequently Asked Questions for the quick answer to your question.

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Learners who are part of a group with an instructor or administrator who manages their courses will have OSHA cards shipped to the instructor or administrator. Please contact the person who managed your course to obtain your original OSHA Completion Card.

If you paid for the OSHA course yourself, then your card should arrive within 1-2 weeks after completion. Visit our OSHA Card FAQ for more information about card shipping and what to do if your card doesn't arrive.

If you've lost your OSHA card or need to change the name on your card, you can order a replacement OSHA Card easily and quickly through our website.

Visit our Getting Your OSHA Card Support Guide for instructions on how to order a replacement OSHA Card.

Most of the time, someone is either entering an incorrect email address or has forgotten their password. You can reset your own password if you know the email address tied to your CareerSafe account.

Go to the Request Password Reset page to reset your own password.

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