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Support Hours

Our US-based Customer Care team is available Monday through Friday from 8:00 am to 8:00 pm Eastern and weekends from 11:00 am to 3:00 pm, except on holidays.

FAQs & Support Guides

Make sure to check our collection of Support Guides and Frequently Asked Questions for the quick answer to your question.

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OSHA Card (lost, never received)

Course Progress (failed assessment, can't progress)

Technical Support (errors, browsers, tech issues)

Instructor Services (enrolling students, seat management)

Order Placement (quotes & orders)

Order Management (order status, billing)

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Replacement OSHA Card

If you've lost your OSHA card or need to change the name on your card, you can order a replacement OSHA Card easily and quickly through our website.

Visit our Getting Your OSHA Card Support Guide for instructions on how to order a replacement OSHA Card.

Never Received My OSHA Card

If you took the course as part of a class, then your OSHA card was shipped to your instructor. Please contact your instructor if you did not receive your OSHA completion card.

If you paid for the OSHA course yourself, then your card should arrive within 4-6 weeks after completion. Visit our OSHA Card FAQ for more information about card shipping and what to do if your card doesn't arrive.

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